Réalités ABUSEURS le protecteur du citoyen dénonce Les années 1980-1989 Année 1982-1983 régie de l'assurance automobile du Québec

2.4.1.1.2. Le Bureau médical

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On constate ici encore de nombreux délais qu'une plus grande diligence parviendrait à réduire. Certes, les dossiers sont nombreux qui aboutissent au Bureau médical: leur nombre varie de 1800 à 2000 par mois. Le service vise à réduire ce nombre à 1500 et ainsi ramener à une semaine le séjour moyen d'un dossier au Bureau médical. Il est actuellement de deux semai-nes, ce qui n'est pas si mal, mais il ne s'agit hélas que d'une moyenne. Certains dossiers restent en sus-pens beaucoup plus longtemps. En voici quelques exemples.